Established in December 1993, PT Primacom Interbuana
(here after referred in as Primacom) is satellite communication
system provider for companies in Indonesia. As the market demand
greater efficiency and advance technology for their communication
network, in 2006 Primacom expand its business line by offering
new services and become a network solution provider.
The word 'service' for Primacom has a wider meaning than just
providing customers with plentiful assistance. Primacom also put
'service' as the key to customers' satisfaction. For that reason,
the group always pays attention to the service reliability, from
the first stage of its assignment such as designing a network
strategy up to executing a guaranteed and continuing your operation.
This integral service is the result of thorough plans and proper
considerations because Primacom simply realize that each customer
needs certain communication service specific to customer's business
Primacom's reliable service varies widely, including after sales
support. From giving solution to every problem arising to supplying
spare parts, all are executed with careful consideration on time-saving.
Primacom further provides all customers with consistent round
the clock assistance (24 hours and 7 days a week), intensive monitoring
(even when the customers are off), dependable call service and
monthly honest performance report to each customer.
In 2011, Primacom has grown to be a market leader in providing
satellite-based communication solution with more than 300 corporate
customers in varied industries, increasing bandwidth utilization
through five transponders on three different satellites and more
than 5.000 locations of VSAT installment (as of June 2011).
From the amount of satellite bandwidth used that reflects communication
traffic intensity, Primacom could be said as the largest VSAT
service provider company in Indonesia. Meanwhile from the amount
of remote installation, Primacom has the second largest market
share in Indonesia and the seventh among international VSAT service
provider companies in Asia Pacific (Source: Comsys).
Beside those achievements and acknowledgments, communication technology
offered by Primacom is becoming more varied along with customer
needs development. Primacom is committed to provide everlasting
quality services to all customers and therefore, continuously
alert on the new issues on network solution services.
In the highly competitive world of satellite communication, Primacom
will continually strive to supply all customers with the growing
benefits of VSAT services by also providing other supporting technologies,
such as: CDMA, fiber-optic and WiMax to always serve best integrated
communication solution for customers.