Established in December 1993, PT Primacom Interbuana (here after referred in as Primacom) is satellite communication system provider for companies in Indonesia. As the market demand greater efficiency and advance technology for their communication network, in 2006 Primacom expand its business line by offering new services and become a network solution provider.

The word 'service' for Primacom has a wider meaning than just providing customers with plentiful assistance. Primacom also put 'service' as the key to customers' satisfaction. For that reason, the group always pays attention to the service reliability, from the first stage of its assignment such as designing a network strategy up to executing a guaranteed and continuing your operation. This integral service is the result of thorough plans and proper considerations because Primacom simply realize that each customer needs certain communication service specific to customer's business type.

Primacom's reliable service varies widely, including after sales support. From giving solution to every problem arising to supplying spare parts, all are executed with careful consideration on time-saving. Primacom further provides all customers with consistent round the clock assistance (24 hours and 7 days a week), intensive monitoring (even when the customers are off), dependable call service and monthly honest performance report to each customer.

In 2011, Primacom has grown to be a market leader in providing satellite-based communication solution with more than 300 corporate customers in varied industries, increasing bandwidth utilization through five transponders on three different satellites and more than 5.000 locations of VSAT installment (as of June 2011).

From the amount of satellite bandwidth used that reflects communication traffic intensity, Primacom could be said as the largest VSAT service provider company in Indonesia. Meanwhile from the amount of remote installation, Primacom has the second largest market share in Indonesia and the seventh among international VSAT service provider companies in Asia Pacific (Source: Comsys).

Beside those achievements and acknowledgments, communication technology offered by Primacom is becoming more varied along with customer needs development. Primacom is committed to provide everlasting quality services to all customers and therefore, continuously alert on the new issues on network solution services.

In the highly competitive world of satellite communication, Primacom will continually strive to supply all customers with the growing benefits of VSAT services by also providing other supporting technologies, such as: CDMA, fiber-optic and WiMax to always serve best integrated communication solution for customers.

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